Privacy Policy for Ice Scout

A. Information You Provide

We collect information you provide directly to us when using the platform, such as when you:

• Register for an account (as a player, coach, or scout).
• Complete a player or coach profile.
• Use communication features (messages, notifications).
• Participate in surveys or feedback.
• Contact us for support or inquiries.

2. How We Use Your Information

We use your personal data to:

• Provide and maintain the functionality of our platform.
• Facilitate the scouting process between players, coaches, and other scouts.
• Personalize and improve your user experience.
• Communicate with you regarding your account, support inquiries, updates, and marketing communications (if consented).
• Process payments and subscriptions (if applicable).
• Analyze platform usage for improvements and security purposes.
• Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

• Other Users: Depending on your account type (player or coach), certain profile information may be visible to other users, such as player statistics or coaching credentials.
• Service Providers: Third-party vendors who provide services on our behalf (e.g., payment processors, cloud storage providers, or email marketing services).
• Legal Requirements: If required by law or in response to valid legal requests, we may disclose your information to authorities or other parties to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

4. Data Security

We take the security of your personal information seriously. We employ administrative, technical, and physical security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request access to the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal requirements.
• Portability: Request a copy of your personal data in a machine-readable format.
• Objection: Object to certain types of processing, such as direct marketing.
• Withdraw Consent: If you have provided consent for data processing, you may withdraw it at any time.

To exercise any of these rights, please contact us at support@icescout.ca.

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete it.

7. International Data Transfers

Your data may be transferred to, stored, and processed in countries outside of your country of residence, including the United States. These countries may have different data protection laws, but we will take appropriate measures to ensure your information is treated securely.

8. Text Messages / SMS Communications - with the addition of the SMS portion

We may send you promotional emails or text messages if you provide your consent to receiving such communications. To unsubscribe from promotional emails, you may use the unsubscribe link found at the bottom of the email. To opt-out of receiving promotional text messages, you may reply “STOP.” Note that you will continue to receive transaction-related emails regarding products or services you have requested. We may also send you certain non-promotional communications regarding us and our services, and you will not be able to opt-out of those communications (e.g., communications regarding the services or updates to this Privacy Policy).

9. Children's Privacy

Ice Scout is not directed at individuals under the age of 13, and we do not knowingly collect personal data from children under 13 without parental consent. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

10. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes by posting the updated policy on our platform and updating the "Effective Date."

11. Compliance with OWHA (Ontario Women’s Hockey Association)

Ice Scout is in strict compliance with the rules of the OWHA. While we are providing a platform to facilitate the scouting process for both players and coaches, we do not promote Tampering as defined by the OWHA, nor do we take responsibility for the misuse of the Ice Scout platform and resources. Parent, players, scouts and coaches are advised to uphold the OWHA rules and polices as are published from time to time. By agreeing to use the Ice Scout platform, you are agreeing to abide by OWHA policies.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us